All personal property is stored for a minimum of 30 days after the repossession at no additional charge. Maximum effort is given to your customer in the redemption of their property. We also provide you with a signed release. If a vehicle is to be redeemed, we will require a release from the client prior to making any arrangements with the customer. When a release is received, we quickly make arrangements for the customer to receive their vehicle and property in a timely fashion.